Automotive Shops

[airhead]

I’d be more than happy if a shop charged me a few bucks for a new bulb so my car could pass. If they charged me $15 for one I could change in 30 seconds? Not so much. I had a car fail many years ago for a fucking license plate bulb out. They would spend the 30 seconds to replace the bulb, but I’d have to schedule a new inspection, pay the fee again, etc. Fuck that. They lost my business.

[Pauly]

@Spam16v

big hug… people suck… some people are born to never be happy and just have to complain about something, i’ve had cars pass inspection with flying colors but had customers go insane at the $21 i had to charge them b/c i was ripping them off by obeying the law. told one guy to get the fuck out in front of a bunch of other customers and they supported me once he left. and to everyone crying about paying to install a bulb shut the fuck up, you’ve never had to pay the overhead of a business to lose money on every inspection, $21 doesn’t cover anything… go pay uberengineering for a sticker and piss off if you don’t want to pay for a service rendered. not everyone owns a J body that takes 11 seconds to change a bulb, some require tools and time… but you wouldn’t know b/c that cavalier is the only car you’ve ever worked on since logging onto nyspeed.

3

Whoa Rough Day Zac???

[Spam16v]

meh… losing faith in humanity day by day… slowly slipping away. sigh

[nitroinsane]

I am my lucky we don’t have any inspectors right now. My one techs out for the year. The other is on vacation till wensday. Spam16v where do you work I want you as one of my techs.

[Studderin]

@Spam16v

big hug… people suck… some people are born to never be happy and just have to complain about something, i’ve had cars pass inspection with flying colors but had customers go insane at the $21 i had to charge them b/c i was ripping them off by obeying the law. told one guy to get the fuck out in front of a bunch of other customers and they supported me once he left. and to everyone crying about paying to install a bulb shut the fuck up, you’ve never had to pay the overhead of a business to lose money on every inspection, $21 doesn’t cover anything… go pay uberengineering for a sticker and piss off if you don’t want to pay for a service rendered. not everyone owns a J body that takes 11 seconds to change a bulb, some require tools and time… but you wouldn’t know b/c that cavalier is the only car you’ve ever worked on since logging onto nyspeed.

:grouphug:

[bracketracer]

@nitroinsane

I am my lucky we don’t have any inspectors right now. My one techs out for the year. The other is on vacation till wensday. Spam16v where do you work I want you as one of my techs.

Um…he works for me.

He likes it here.

Thanks for asking.

[Xander]

@Estorvito

I bet the labor was like 1/2 hour

so yeah!
$1 + $45 = $46
THATS WHY THE CUSTOMER WAS PISSED

I’ve heard of that happening more than once.

Also the old CEL is on because of the gas-cap, so they charge $45 to turn it off, even though it would anyway.

X…

[sickboy]

@JayS

If you have to take the car all apart fine. But the last shop that hit me for $15 to change a license plate bulb that didn’t even require tools to change hasn’t seen a penny of my business since. They’re also off my list of recommended shops when all my non-car friends come to me asking where they should get their car fixed.

You’d be surprised how far saying something like, “we had to change the bulb, but just charged you for the $1 part because it took less than 30 seconds to change” goes toward building a lasting customer relationship. That $15 certainly cost the shop that charged me far more than $15.

QFT. I’ve had two different shops do this to me and it pissed me off both times. The first time was for a brake light bulb (of which there were two and only one was burned out in the center brake light). I even told them there’s a spare bulb in my glove box (there was) and I’ll do it in 30 seconds while they watch me. Didn’t work, they said they have to do it and they’re getting their $15 either for the bulb or the reinspection. They’ll never see another penny from me. Same for the other shop that did it. There are more than enough places around to do inspections.

[Fry]

I’m sooo glad I don’t work retail/service. I’d be as cynical as blue eyes if I had to deal with the masses.

[bracketracer]

@Fry

I’m sooo glad I don’t work retail/service. I’d be as cynical as blue eyes if I had to deal with the masses.

Unless you own the place. Then you can just throw people out as you see fit. It’s kinda nice.

[ImsloIkno]

we get those people all the time for example guy comes in with a beat to crap toyota out of 5 lugs only 3 had lug nuts. we failed it for wheels the guy called the cops and told them we were stealing his money and that he was not goin to pay the 3 dollars for 2 lugs. the cope looked at him and said sry sir theres nothin we can do. they have a right to claim this car is not safe… all in the end the guy paid the 3 dollars plus the 21 dollars for inspection

[neonglh]

I tell all my customers that they need new pilot lights and combustion filters. Whats the big deal???

[JayS]

@bracketracer

Um…he works for me.

He likes it here.

Thanks for asking.

:lol: Poaching denied.

[Pauly]

Dont fool yourself Jason pays him in peanuts. If you offer him some real money he’ll leave.
Besides who would want to work in a dump like black forrest.

(This is a Joke, its one of the nicest/cleanest/organized shop out there, and i can say so as i’ve seen just about every one of them)

[bracketracer]

I see what you did there.

[nitroinsane]

I wouldn’t do this. My place is a joke in fact I just resigned from my position and am going back to wrenching. Which means I have to get a inspection license.

[Pauly]

you can d/l it from www.nysdmv.com under forms
VS-120

[BigEd88]

shop I’ve been going to for awhile now last time I went for an inspection called and told me the bulbs were out, 3rd brake light, license plate light, came to pick it up and they only charged me for the inspection.