Ya customer care was the worst service I have ever recieved. Every rep seemed put out when myself, ATT, and Apple. The girl at Apple was the most helpful.
I did find good help in the ATT store in the Galeria. They tried to do what they could but could not do anything since they didnt do the return.
Is there any way around this and being eligible for an upgrade since I am a new customer or am I screwed for 3 days?