I think it is only one hard drive. When I look at the drives I only have one choice besides my DVD-RW and the drive just says Samsung and then a bunch of letters and numbers.
The default setup for the configuration is IDE, but I tried to change it to Raid and it didn’t fix it (don’t know what any of that means, I was just messing with it to see if I could fix it).
We have vista home premium for our OS. I only asked because the computer hasn’t been dropped off yet and I was considering just getting a new HD and trying to install it myself. Also, I don’t want the shop to give me the runaround and try to charge me for a bunch of extra stuff. I know there are a lot of computer guys on here and just wanted to know what to expect as far as repairs go.
Yeah, we are not buying another dell. This computer is exactly 13 months old and the hard drive is already dead.