Dead Pixels on a DLP - Anyone Have This Problem?

That sucks Rubicant, bu there is nothing that youcan do.

At least my problem was a shipping derivative.

LifeTime Service (btw, they are forum sponsor here) had to come & service my 1 week old Samsung HLT6189 a month ago.

The series is new, so the only parts avail were the power supply & control panel (on the case). The phone rep, as well as the tech stated that if these two parts didn’t resolve the problem, they would have to deliver a new set.

:tup: Lifetime, they are great, and have been around quite a while.

Cool, I am glad you chimed in, I rang you up to get your opinion but I dunno if you got it or not. Anyway, I will see what happens and let you know.

meh, my phone has been shitty for a few weeks - just looked, and sure enough there is a vmail icon, but no missed call. sweet.

IMO, i would guess the problem is dust on the chip. DLP aren’t like LCDs whereas you get “dead pixels” per se.

hopefully that’s it. It rang like 6 times, too. Hahha.

So the service guy was here from Lifetime Service and told me they were going to have to order a new light engine as some of the mirrors are not turning hence why there are some dead pixels. There is a catch, the dead spots might be within acceptable limits as far as Toshiba is concerned so I might be get the bone. I will know more on Wednesday after the new year.

I assume that it works, but with dead pixels?
Or are you sans TV until 1/2?

There is a problem with the mirrors on the engine… yet they are “acceptible limits” to it?

Thats like saying there is a crack in a CRT tube, but its a small crack so its okay… that is some weaksauce.

sucks to hear, hopefully they get it resolved for ya.

He was basically saying the equivalet of dead pixels being acceptable in LCD’s and Plasmas. Toshiba might say, “Hey, you shouldn’t notice 7 at the recommended viewing distance…” or whatever so we’ll see what they say. TV works fine so I can hang on until Weds.

I just love how thses companies stand buy their products these days. Hope they fix it Matt. If they don’t I’d raise hell!

If they bone you it would be a shame if that component were to have a mystery voltage overload and fail completely, then needing replacement under warranty. :wink:

It would be really sad if that happened. :lol:

12 volts dead shorted across the board should do it. :wink:

“Must have been a component defect or something… Gimme my new TV!!”

dont laugh, i did that to my cable modem when adelphia refused to give me a Motorola.

Stuck it in the microwave for a minute, then they had no choice.

HAHAHAH!!!

i had a few dead pixels when I got my lcos back in january. Noticed one like a week after it was delivered, then as I looked for more I found like 5 of them and what looked like a hair or a smear on the inside of the proj. screen.

They ended up bringing another one because it was within 30 days.

But what I did in the mean time, was I made a huge .jpg, entirely white. I loaded it onto my ps3. When they came with the new tv, I was able to quickly hook up the hdmi wire, load the white picture, and quickly scan the screen to make sure no pixels were out or discolored.

Good luck.

That’s a good idea but the Xbox 360 (and PS3 during the day) is bright enough to notice any kind of dead pixel in terms of their respective dashboards.

FYI, tI has a 0 dead pixel policy according to their rep, if toshiba gives u shit call TI and explain ur sitch

word.

Just got the call from the service tech at Lifetime, the light engine is fully covered so I am all set.