Dealership error

PittSpeed Automotive
1

Wife’s GP had the power steering pump replaced under warranty, she drove it to work the next day, chirping on the way home. Checked it and the serpentine belt wasn’t on the compressor pulley, it was riding on top of the inner lip of the pulley and rubbing on the compressor electrical connector.

I put the belt back on, she took it back today and they told her they checked it and everything was okay. Was it too much to ask that they replace the belt since it may have been damaged?

Maybe I’m just too picky.

2

I find that to be a reasonable request. And one they should honor since it was their mistake. If not, report them to their regional service director and the BBB.

3

they should replace it

4

I hate shops that do not own up to shit. I think when they train you they say when in doubt deny everything.

5
6

i would say they should replace it.