So work purchased me a 9-cell battery for my company laptop in October of last year. It took a shit and won’t charge. Dell batteries have a 1 year warranty so it’s definitely covered. However, every contact I have in IT here has been unable to track down an order number, phone number it was ordered under, etc., for me. They won’t order me another one since I had to pull :snky: strings that are no longer here to get one the first time, which is prob why they can’t find the details.
I’ve spoken to half of Dell’s staff in India, and they refuse to warranty it without an order number. The serial numbers on the batteries aren’t unique like a computer so there’s no way to track it. Thus, my warranty is useless. Not coming up with $200 cash to buy another battery, and the e-bay knockoffs suck.
Does anyone have a Dell 9-cell battery with an Inspiron 1525 that they got within the last year? Part number on mine is GP952 but there are a couple of them. I’ll give you $20 to initiate a warranty claim on it, and the battery to send back. Plus, you get your warranty on the battery extended to a year from when you do the claim, instead of when you bought the PC. Probably a long shot but maybe i’ll get lucky.