I’ve been on hold for 1.5 hours.
This is gonna be a sweet long distance bill.
Get VoIP, profit.
Let me know if you guys ever want to make the switch.
Still on hold?
i coulda sworn he said they use VoIP before…
i thought every business in the country used voip by now.
We are on VoIP
It’s not expensive or anything, but holding for 2 hours still costs money
Penetration is surprisingly low.
The amount of infrastructure overhaul most companies would need to undertake dissuades them from switching. Plus a lot of massaging for QoS has to be done.It’s not as simple as dropping a cool new phone on a desk.
Keep it on topic Mike and Joe… 
Anyway, Dell has always been good when I have called although I cannot comment on overseas divisions of the company.