This couldn’t be more true I had a similar issue as Sketchy did. I have a yard but its small and i have to use a tie out. They wanted nothing to do with it as there is large equipment nearby. I now have two completely spoiled beagles that have had zero living issues here. Sometimes those places are counter productive. They don’t look at it as will the dog be safe, loved and cared for. They go above and beyond to nitpick on stuff that really has little impact. To each there own.