People say that about all dealers.People have to understand. If your complaint cant be dublicated theres nothing a technican can do. Because warrently will not pay the tech to just throw parts in it. If he or she has a vehicle come back for the same complaint they dont get paid. So they deffinetly want to get the car fixed right the first time.and i no the techs bitch about shitty warrenty work but having a shitter is better then having a empty rack and not makeing any money at all.