werd, happened to a friends mother. She already has cable and wanted to order Internet and every time she called, they told her she had to order some extra bullshit with it (Phone service and shit). But it was always a different answer
Another friend of mine just downgraded from digital and she also ordered internet with NO PROBLEMS at all in the same time frame.
that’s total bullshit. I’d be asking to talk to a supervisor… are the sales people working on commission or something?