The purchaser signs a contract to buy any one of the qualified four, 2009 or 2010, GM car makes. Medium-duty trucks do not qualify.
* Take delivery by 11/30/09.
* After purchase of a new Chevy, Buick, GMC or Cadillac, retain car for a minimum of 30 days.
* After 30 days, you have 30 more days to return it to the dealer (i.e. 31 through 60-day, maximum, total use).
* If returned the purchaser gets the actual price paid to the participating dealer, less any rebates plus applicable sales tax.
* GM Employees are eligible.
* Business, Corporation, Fleet Sales are not eligible.
GM Satisfaction Guarantee Limitations and Restrictions
Remember to pay attention to the additional details.
* Purchaser must keep the car for a minimum of 30 days, and not more than 60 days.
* Car must have less than 4000 miles on the odometer when returned.
* Delivery must be taken no later than 11/30/09.
* Other offers may exclude this offer. $500 rebate available, instead of this offer.
* Customer receives the purchase price of the vehicle itself (after any rebates, discounts, plus applicable sales taxes that were actually paid). Customer's buyback price does not include anything else. such as:any other taxes, licensing, titling or registration fees, insurance, accessories, dealer fees, extended warranties, finance charges, negative equity or any other expenses incurred by the customer at the time of taking delivery of the new vehicle.
* Normal wear and tear is acceptable, and total damages under $200 are covered. Damages $200 or greater void the program return – even if repair has been made.
GM Satisfaction Guarantee, Other Important Restrictions and Limitations
There are some additional, important restrictions and limitations to pay attention to:
* Customer must return the vehicle to the original selling/participating dealer. Also, the customer must contact the administrator of the program and submit required documentation. The administrator will review and verify the documentation requirement and the customer will be contacted and directed to the selling dealer to have the vehicle appraised.
* Required documentation will be important and is indicated as follows: a fully completed Request for Benefit form (provided by the administrator) plus the customer must provide: A) A copy of the Bill of Sale, Retail Installment Sale Contract or other transaction documentation; B) A copy of the customer's Driver's License; C) A copy of the Registration showing the vehicle is registered in the customer's name; D) Proof of Insurance verifying the eligible Vehicle was insured since the delivery date; and E) Any other documentation GM or the Administrator may reasonably request.
* If a co-signed contract, only the principal, top-line co-signer, is eligible to return the vehicle.
* If a trade-in vehicle was involved, the trade-in will not be available to be returned to the customer.
* Program Incentive Headquarters operating hours for claim processing are Monday – Saturday 8:00 am to 9:00 pm EST.
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