They wouldnt bring a new modem out here.
If its one of the contract guys, they suck. If its actually certified Time Warner tech, then they give a shit what they are doing. When I had the cable from the house to the pole break, an actual tech came out. He pointed out that the contract guy that came when I first got cable installed, should have replaced all the lines, as they were 30+ years old. Instead the contract guy unhooked the other lines in my house to get a decent signal to only one connection…
Otherwise, no complaints, I only get the TW cable and internet. I could do without the cable, but I have it more for the kid, Disney, Nick, and Cartoon run my house it seems.