Im in a bad spot here toda, realy need you pc wizards to lend some brain cells to me…
windows loads, partially, gets to the “windows is starting up…” page, then sticks right there, hours, mins, whatever, wont go further.
Safe mode, same issue
Last known god configuration, no help.
Made any changes recently? Installed a new piece of hardware (printer, camera, ect)?
Do you backup your data to an external source?
havent made any changes at all, all was wonderful when i closed shop last night, left the pc running, came into this…
no i havent backed up, ever… thats a really bad thing for me, i have over 1500 customers, and al the invoices for every sale, from every transaction for 4 years…
When you say you left your PC running, I am assuming Windows was running also? If so, was it “stuck” and did you have to power it off or were you able to shut it down normally and th problem is with the restart?
Sorry for all the questions, just need some more details
if i were you i would just get the data off the drive before you attempt to fix the machine… sounds like you are having a hardware issue if it’s true nothing was changed. I would assume that you go online on that machine and could just have a virus? I’m sure you know someone that can get the data off for you?
running as in normal operation, nothing was wrong, i printed an invoice out, and left.
When I came in this am the PC was off, sometimes at night it goes of, sometimes the power goes off, etc…
regardless, when i came in, i had to power it up, everything was normal at that point, windows started, asked for my password, then sat in the "windows is loading your personal settings window for 20 mins, at that point i had to hold the power button till it shut off.
Now it wont go past the windows is starting menu.
I dont mind the questions, ask away, i just wana fix it so i can use my Credit card machine, which runs through the pc… without it i cant sel anything,
oh and my ntire point of sale system as well…
thanks
if i were you i would just get the data off the drive before you attempt to fix the machine
Great advice.
I’m guessing you’ve got a bad hard disk sector- this seems to cause hanging at “Windows is Starting Up” pretty often.
I’m no recovery console expert- but could he boot to the recovery console and run chkdisk?
Do you have a Windows disc to run a repair on the OS?
sonny, yea im tring to get somebody out here asap to retrieve the data, im worried it wont make it. there is so much to be lost
I agree. If it is the disk and you need to get data off of it here’s what I use.
http://www.recovermyfiles.com/
Won’t recover data from corrupt sectors but has bailed me out in the past.
BTW: After you get this resolved…Buy a $20 jump drive and periodically copy your important files to it.
i bought the pc from a used pc store, it was a clean rebuild, and i had killed the previous pc, so i needed one asap…
Yeas, i will be purchasing some sort of back up system, immeadiatly folowing the conclusion of this ordeal.
I’d be careful about running chkdsk…
it ran disk check by itself, i was in the garage, and came to find it “verifying files”…
How big is your disk drive? Too big and it can take days to complete.
i would try to run teh recovery console and run /fixmbr… could save you.
just pull the drive and copy the files… i have usb drive cages as i’m sure many others do as well. I would suspect that you can recover the machine… what you would typically do is try to watch teh failed .sys file load and suspect the service that is trying to run during the profile boot… being that it booted into the profile when it corrupted i would suspect that it had a hard write error during the power off which a chkdsk may actually help… chkdsk /f /r
2 100g
I’m trying to think back, but I think green had this same issue on his laptop. I did the steps quoted above and that took care of the problem.
4 years and no backup? 
damn and I feel bad if I miss a week or two.
I deal with this on a daily basis. I simply cannot understand why a business does not take backups/servers/infrastructure seriously.
You said the pc will turn off sometimes at night, get a ups. External hard drives are cheap and even backup exec is only a couple hundred dollars and will save your ass if something like this happens. Don’t go and get a cheap ass pc if your business depends on it, spend a little more and get a good pc.
good luck with the data recovery.
its ok… its ok. the kid that runs a mac now fixed it… - starboy