Problem
Then our new boss decided that we were getting way too many abandoned calls and that we should stop fixing people and send a ticket to other groups.
Secretary?
Now, the new CIO is complaining
her
typical
So I keep telling her that we need 2 tiers in the GSC (Global Support Center). The new folks should be the first level and they should escalate to the[QUOTE] older folks
who would be tier 2.[/QUOTE]
Age discrimination?
But she doesn’t want to do that because then she is worried about teh Indians being upset.
Reason why there will never be a woman president.
WTF !!!
Your CIO is too caring, enough that it inhibits good business practices.
Don’t mean to sound sexist but basically thats your prob. Who cares if the indians get upset, if they cant do the job or feel uncomfortable, fuckem! Hire someone else.