How do you feel about Pepboys

In person i could actually show you the face she made and her tone but on online i can only show you this picturehttp://farm1.static.flickr.com/60/153489763_98f3609bf6.jpg
but put girl hair on the face. It got worse as the conversation went on

I was at the register when you first walk in. I had my stuff on the counter.

She was at the other register and looks at me and says with attitude.

“DO YOU NEED SOMETHING??!!”
“yea i just wan tto make a return”
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“WELL…DO YOU HAVE YOUR RECEIPT!!!”
“no I dont but can I get store credit”
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“OK well…I’ll return these but IM NOT returning these!!!”
“why not”
“because”
“wha…why though”
“BECASUE THEY ARE OPEN. We dont take open things back”
“I always see packages taped close on the selves”
“WELL IM NOT TAKING THESE BACK”

it continued on from there

I have returned things there before all the time in the past and it was fine…i guess not anymore with new people.
Parts were fine and un-used, package had everything inside.