If you run 55W HIDs, you are an asshole.
I noticed on my last few orders they shipped right from china, rather than California. Sucks, the turnaround used to be pretty decent (more like acceptable). Customer service has always been pretty good though.
I can’t complain about my kit I’ve been running. The kits have gotten better than when mine was purchased, and its been rock solid for like 3 years. Haven’t had problems with any of the DDM kits I’ve installed. One of them even survived a front end accident.