so, what do you tell a customer who calls and says:

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1

so, what do you tell a customer who calls and says:

“my DHCP lease expired, but I just purchased the server?”

:fail:

2

Offer to renew it for him for $19.95 a month

3

Bill him for a new one :slight_smile:

4

“Die.”

5

HAHAHAHAHA!!! Awesome!!! Offer him a 3 year protection plan too for future conflicts.

6

wow…

7

SO, umm… what did you say?

8

I explained that this was something related to their network configuration and to contact his IT dept. Should they need help, they are welcome to contact me directly.

9

I still would have told him to renew for $20 a month. I’d have him set up a recurring paypal payment then be like “OK, I’ve authorized your renewal, hit the ‘Renew’ button now.”

10

I did think about saying “I can give you the renewal code for a small fee” but I decided I want to keep my job.

11

LOL. “In order to purchase your renewal you must first type ipconfig /renew and your DHCP lease woes will be taken care of automatically for a small maintenance fee of $20/month.”