sooooo… what a fucking great call i took today
customer: i getting some different screen popping up that what im suppose to
me: what are we looking at when this screen pops up
customer: i click on the blue “e” and i get some different screen than i should have
me: are you talking about your homepage
customer: well i want internet explorer as my homepage and thats not what is opening
me: ma’am, internet explorer is not a homepage, it is a browser that pulls up websites. a homepage is the first site that loads on your internet explorer
customer: right and its not internet explorer
me: (checking hp settings on ie) ma’am your homepage is set for msn
customer: i want it set for internet explorer
me: that is a browser, not a hp.
needless to say this went on for about 10 min before she seemed to start understanding
the part that pissed me off was she was opening internet explorer and a window would pop up (internet explorer which it would say on the top) but some how she would say it wasnt opening and something else was.