So my roadrunner bill is due in a few days, 45.95 or whatever.
They mail me a bill, they also email me a link to pay the bill every month. I click the link, its dead.
Then I go to the roadrunner.com website, and have to activate an account on there because I have never been there.
I type in all this bullshit including the modems mac address, and all this shit.
I get in to the member services to find the pay bill link, i click that.
Its down.
I then get on technical chat with a tech, inform them that its down.
They give me a number to call. I call the number, that number is not a valid phone number.
Fuck.
why not just go there in person?
I just have my bank do a billpay with it… done.
[quote=“97FormulaWS-6,post:3,topic:29024"”]
I just have my bank do a billpay with it… done.
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^^werd. Thats how i pay all my bills
i called the number and paid them.
JayS
6
Like all TW rant threads, I’m here to agree how much they suck.
And +1 for letting online banking take care of bill pay.
As far as I know you can’t do it at roadrunner.com now, its the e-bill pay at timewarnercable.com.
I’ve never used it, but have referred people there before.
Either way I’m surprised they didn’t take it over the phone, we can.
I always pay mine over the phone. Easy as pie and only takes a minute.