IDK, i’ve gotten to many horror storys from customer of best buy, and personally having talken to a few “techs” and I use that word loosely. I wouldent trust them with installing microsoft office.
Not saying that pretains to you at all jdaniels, I have known a few people who have worked for them as a starting spot who were good techs.
They paid me $18/hr… the average tech at that store made $10/hr. There were plenty of waterheads working there, for sure, but they were mostly weeded out. I would only train the trainable if you know what I mean.
That being said, I would never bring a computer to Best Buy to repair, nor would I suggest anyone else do it. They generally don’t pay enough to get “techs” that care.
I used to charge an onsite fee if I had to travel 5 or more miles but I have found a few ways to cut my overhead recently so I got rid of that in order to help beat competition out.
Your prices are VERY low but there is nothing wrong with that.
Personally, I hate Best Buy. They are an awful company to work for, and tools are limited to what you can legally get clearance to use. Spybot and Malware Bytes are not for commercial use… it’s hard to enforce if you are a small company, but a place like Best Buy can’t exactly hide from the spotlight.
Their prices are a joke and so are a lot of the people they hire as technicians. The software that they use is actually extremely well designed. Everything is in a PE environment, it loads the registry hives and automates most of the clean-up process (including updating definitions before scanning).