I have a Compaq CQ60 laptop running Vista. When it updates and installs the Service Pack 2, the computer goes back to it’s original state as if I just purchased it. All of my files, including pictures, documents, firefox, aim, Office, etc. are deleted.
Once I go back and run a system restore everything is restored, but no service pack 2. Any ideas as to WTF is happening and if it can be remedied?