WM6 / Exchange Users - Odd Issue

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1

I was wondering if anyone has heard of anything simlar happening.

I have a BJII that syncs with an exchange server. During off-peak times I have it set to 30 min intervals. I have two odd issues.

The first is many times I will wake up and all of my meetings have moved ahead an hour. Nothing like thinking that meeting you though was at 8:30 is now at 7:30. It doesn’t always do it, and it gets itself straightened out without any input from me eventually. It is kind of a mystery.

The other one is that some times it doesn’t take my “dismiss” comman on meeting reminders, and it will consntaly bong at me every few minutes to remind me of the meeting I just acknowledged. I have also noticed that when I sit down at my desk and connect w/ outlook, all of the meetings show up as overdue. When I dismiss via webmail I do not have this issue. I’m assuming that when I dismiss on the phone, it must not be sending the command, just treating it locally? Is this normal?

Thanks

2

I wonder if there’s an issue with the daylight savings time patch on your exchange server? When they moved daylight savings earlier last year mine used to do that randomly and then correct itself until the normal date daylight savings would have switched passed.

3

My BJI / WM5 would change the times all the time. I never figured it out. I thought it was a DST issue, but never fixed it. Good luck.

4

the time issue is a DST patch - have your IT department install it if you don’t have rights… it is sometimes specific per phone.

for the dismissing appointments sometimes a simple reboot of the phone fixes it. I know something with my Q9m it occasionally loses sync with active sync. If a soft reboot doesnt work, pull the battery for 30 seconds.

5

Install the patch on the phone? If I can find it, I can do it. Or did you mean an exchange patch?

Thanks for the tip :rx3:

6

likely patch your phone - however its possible they never patched their exchange server… unlikely b/c then everyone would be having issues

7

i thought 6 had the updated daylight savings time built in, and that the patch was for 5…

8

I thought the same thing but Chino is right on it. The second issue might just be a WM6 bug. I have seen stranger things.

9

I know that they did patch the server, we were having issues with every meeting for a while. Just my phone now…

10

Does your phone get its time from the network or not?

11

From ze network. Auto update. Phone time is correct, my meetings just show up as 7am on my calendar as opposed to 8am.