$62,000 to download a movie? That’s what happened to a caller named Alberto, who told his data roaming tale of woe on the air to HLN “money expert” Clark Howard on CNN. Alberto made the grave mistake of downloading Wall-E for his nephew while vacationing in Mexico over his data card and was slapped with a $62,000 bill from his wireless carrier when he returned home. Alberto tried to contest the charge and the carrier reduced the bill to $17,000, arguing that the five-figure charge was what it cost them to deliver the movie.
Needless to say, both Alberto and Howard were completely incredulous that a simple movie download would generate such an impressive data bill. Indeed, $62,000—or $17,000—is pretty daunting for a 98 minute animated movie about an robot. However, it’s pretty clear that Alberto made a rookie mistake after he purchased the data card for his laptop that could have been easily avoided. Instead, he inadvertently joined the legions of other mobile users who failed to pay attention to the fine print before traveling.
Stories of users receiving unexpectedly huge bills after using their phones and data cards are easy to find on the web. In fact, there’s even a class-action lawsuit brewing over an iPhone owner’s receiving a $2,000 bill after roaming in Mexico (hey, $2,000 is nothing compared to $17,000). Whether or not it’s fair for carriers to charge these outrageous fees is up for debate—the carriers insist that the roaming charges overseas are extravagant and that they are just passing along the fees to their customers.
It’s not exactly fine print. My iPhone came with a giant warning card from AT&T about data roaming.
i mean come on, I went to the bahamas 2 years ago and knew it was 5 or 6 bucks a minute. I came home to a 400 dollar cell phone bill.
Apple got in trouble because even in airplane mode in some circumstances some aps were accessing the web, and apple said if you are travelling to leave your iPhone at home, so lame…