:shifty
If u backed out of the deal then no, deposits are a commitment to buy so the seller will hold the item for you… if the dealer backed out of the deal for some reason the u should get it back
yes; unless you special ordered a vehicle
in nys if you put a deposit on a vehicle you can always get it back unless you ordered a specific vehicle
it was a car they had on the lot. a very common car, that they had more than one of. the new car dealership is refusing to refund my money.
I put a deposit on a truck then bought mine the next day. Got the deposit back. They didn’t have a problem with it but the salesman was PISSED.
i just emailed the sales manager who is playing hard ball. told him that i contacted my bank, the AG, and will be contacting Acura customer relations and BBB on monday if he doesnt email me back meeting my demands.
Let me guess? Northeast acura?
if its northeast acura…
i buy cars there every week let me know if you want me to talk to the manager
Per NYS law if no contract is signed then you get your deposit back. It’s merely a sales tactic to get you back in the door for further negotiations.
Northeast Acura shady?
Certain parts of Northeast are Shady. Certain guys there are real good dudes.
Most places have signs or have you sign a paper for the deposit. If they had either you are fucked, at my store we have signs right on our desks that say all sales and deposits are final and it is printed again on the reciept you get when making any kind of deposit or payment and we will still work with someone who isnt happy with their purchase or deposit
Your signs and papers don’t override the law, though.
Actually it would if the customer signed because it is entering into a binding contract with the dealer. if there is a law and you sign something stating that you waive your right to said law to enter a contract with XXXX that paper will hold up in court
Lawyers ITT
ITT replies ITT.
Yea, I’m pretty sure that wouldn’t hold up if it were an actual law. Unfortunately, there isn’t a law that says they need to refund your deposit if you don’t purchase the item.
well this is a huge gray area, and the dealer has all the rights in this case.
the dealer is legally supposed to give you your money back if they fail the acquire financing for you.
if they acquire financing for you and you didn’t qualify for the rate they used to work your deal, so the payment goes up, the dealer could keep the deposit.
if you were coming in with a check for the dealer and then decided for whatever reason that you didn’t want the car, the dealer (if written into their buyers agreement) is allowed to keep the deposit or up to 15% of the price of the vehicle as a “re-stocking fee”
really it’s up to the dealership as to what they do. some follow the rules to a T so they get to keep your money, others will give it back if the deal is dead. but by law you lost all your rights to the deposit once you signed the buyers agreement in the beginning of the process.
i will never let a customer leave with a deal they said “yes” to without signing a buyers agreement. it doesn’t have to be a bank contract, but it is a way to get customers to agree to the numbers of the deal and let the banks figure out the payment. which does indeed bind a customer to a deal
It doesn’t have to be written into the buyers agreement at all.
Per BBB Upstate NY website:
Many consumers are under the false impression that there is a law which entitles them to a refund made on a car deposit if they choose not to buy the car.
There is no such law.
Car deposits are non-refundable, unless the contract or sales receipt specifically contains a refund policy.
Before signing on the dotted line or making a deposit, inquire what the dealership’s policy is. If the contract does not contain a refund policy on car deposits, you may request one be written in the contract, or be written on an addendum attached to the contract.