Big Thumbs Down AT&T (iPhone Madness)

Ok. Had a call with ATT just now and had the best expierence so far. Lady was very friendly and explained what happened and how their process works.

Their department that handles contract issues such as resetting contracts and such needs to be processed by the request. If I were to purchase another phone from an ATT store, they would see its in processing and be able to override it, however the Apple Store is not an ATT retailer so they only see what the user would see so I need to wait.

ATT did credit me back $30 on my plan that has been active since June 25th which had minutes, data, and unlimited text as a courtesy for the inconvenience and not being able to fully use my data feature with my temporary phone which I was very impressed with.