It was a gift certificate so I dont know what was paid for. I was really uncomfortable at the shop, it was in a ghetto area and every worker there looked really shady.
I just called their Transit rd location, and was told the installer was their “lead installer with 15 years in the company”. Which I find hard to believe since he looked about 25.
Anyway, I have an appt on friday to go to the Transit rd shop and have this same guy get it working…We’ll see how that goes.