Climate control thing bulb change... need help please (pics)

Alright, well my green bulbs work (the ones that light up when you push the button), but my climate control was not backlit at all (there shoudl be white bulbs lighting it up) …so I took it apart trying to find the bulbs or whatever…and I’m having some trouble…

Here is the first pic… note that the red circle are the 2 bulbs that I pulled out, BUT both of them are fine (filament still connected) so I’m really confused… Also these bubls seem kind of in a weird position I don’t see how they could light anything up anyways :S… so yeah I’m lost. One of them is a bit discolored though, as you can see in teh pics…

http://img207.imageshack.us/img207/3348/cc4ch.jpg
http://img207.imageshack.us/img207/7669/cc28no.jpg

I tried to pull out the chip, but the thing in the blue circle is stopping it, and I can’t see to get it out of the way… like if I press down on it from the top nothing happens…

So yeah… anyone who has done this before I’d appreciate some advice…

the filament could have burned out inside the plastic, hook up the controller and use a multimeter to check for volatge on the contactors on the board, if theres voltage your bulbs are gone… that plastic turning brown looks like the bulb is goen…

mine doesnt light up either for some reason, neither does anything in the car, what a lose…