Continous Problems

NYSpeed Automotive
1

Already posted this on BuffaloScooby:

So these past few months have been rough for me and my Subaru, and especially dealing with West Herr. Here is the story so far:

Well one morning before work I was driving to Timmy’s to get some coffee. The ABS, Charge, and Power Steering light came on. I made it through Tim Horton’s and headed back for my house (about a block away). Pulled in the driveway and the car died. Couldn’t roll up my windows or put the car in park. FML. Rolled it in the street and called Roadside assistance to send it to West Herr (20mi away). I pick it up later and they tell me the battery was testing at 50 CCA and should be up around 490 CCA. Drive home and everything looks good.

A few days later, the charge light comes on again. WTF!? The car itself is running fine and I really only need to drive to work and back. The next day the light is off…The next day it’s on. Then finally I’m driving to work (headed to get on the 190S). I get to Military and Sheridan and all the lights start going on. I decided to head back home which is about 2 mi back in the other direction. The car starts sputtering out and the electronics start going as I’m waiting to make the U-turn. The car is basically at half power at this point. I barely make it back to my house, before I have to call roadside again and have it flatbedded to West Herr.

I call later and they tell me it’s the alternator and they can’t get one in until tuesday (about a week away at that point). So I get a rental car…blah blah blah. They call me friday and tell me that they just got a 2011 Outback in with the same problem my car has. So they determined in the Outback it was a loose connection of some sort. They check my car…same problem. So they reattached it and now it runs fine.

The past few days Buffalo has been getting soaked with rain. Well so has my passenger side floorboards. I went to a wedding on Saturday and there was enough water to actually form a small puddle on the floor. The carpeting is soaked all the way up to the glove box. I ran a house on the roof of the car for about 15 minutes after soaking up most of the remaining water. I couldn’t figure out where the hell it was coming from. So it rains again on Sunday and again soaks my carpeting.

So now today I pack up my trunk with picnic stuff (cooler, food, etc.) and head over to my aunts house for Memorial Day. Pull in the driveway and pull everything out and go to close the trunk…doesn’t latch. I’m standing in the driveway trying every possible thing I can think of to get this thing to close. As of right now the trunk STILL does not close.

I’m pretty pissed now and I’m not sure what I should do other than bitch out West Herr.

2

Is it still under warranty?

3

Yeah it’s a lease so it’s got the 3-year deal.

4

The trunk in my sti got shifted once or twice from my speakerbox sliding into it. I would just bend the sheetmetal support of the lock mechanism on the chassis to align the latch and lock.

5

I found this really quickly, not your year but could be related to your water problem.

6

So you’ve got 3 unrelated problems.

  1. Charging system, which seems to be fixed.

  2. A leak. If it has a sunroof I’d put money on one of the drains being clogged and water backing up and leaking into the car there. If not, they’ll need to tear the interior panels off the doors and find out why the doors are leaking. A lot of newer cars actually use that plastic dust shield looking stuff inside the door as part of the water proofing.

  3. A bad latch. My Murano did the same thing. Dealer replaced the latch under warranty and it’s been fine ever since. I don’t know how Subaru latches work but in the Murano it was an electric assisted latch and the little motor had developed a dead spot. Adding overly complex latching systems because people want to be able to open a trunk with the slightest touch of a small button instead of moving a handle that actually releases the locking pin.

7

Yeah the whole battery charging thing is fixed. But that took two trips and required a day off of work for me and the other I had to have my mom leave work to be with the car.

No sunroof in the car and I really haven’t had to A/C running that much. Would it need to run to generate that much water pending that is the problem.

I’ve had really nothing in my trunk since I’ve had it. Yesterday I had a cooler in there and some miscellaneous stuff, no subs or speakers. The thing I’m most mad about is having to make arrangements to have my car repaired with it being only a year old.

8

See if the handle to open the trunk is stuck in the “open” position?

and there’s a tab on the latch that flips up and down, I think it should be down

also check that the latch has not already closed

9

Yeah already tried pulling the “escape” handle reseting it. Reseting the latch opening it, hitting the trunk open button.

10

After trying to call the woman who sold me the Subaru about 6 different times (5 yesterday and 1 today), I’ve still not been called back. I called the service department and asked for a manager. He wasn’t there and I was told he’d call me back, but I never heard from him. I’m a little more than pissed now.