Help with router/internet connection

[Poose22]

@FuzzyFish

Could be a number of things, starting with some basics:

-What is the IP address from the computer to the router (use ipconfig to get this)
-Can you at least ping the router from the command prompt if you have a valid IP? (ping 192.168.0.1 for a D-Link)
-Any firewalls/AV software? If so try disabling said software.

1. my IP address would be. 68.69.58.31
2. i dont know what you are talking about for that, lol
3. all firewalls and software were disabled a while ago