[quote=“Dex,post:21,topic:31635"”]
“what do you mean it costs 200 dollars to replace this broken phone? you guys gave it to me for free 3 months ago!!!”
my favorite call i ever got
customer: “my phone keeps freezing up on me”
me: “are you on the phone now?”
him: “no”
me: “ok, the first thing we are going to do is power cycle the phone”
him: “ok”
me: “without turning off the phone, take the back cover off and remove the battery”
click
[/quote]
:rubicant: