my work is usually really laid back, and i have to deal with people who are just plain stupid on a daily basis, and i usually have fun with it and i laugh at the angry people, but this guy just plain pissed me off. the phone rings and the followong conversation ensues between me and this fucktard on the other end:
‘hello the UPS Store with new low rates direct from UPS, how may i help you?’
‘yeah where are my fucking books? i ordered these books like 3 weeks ago and i still didnt get them what the fuck is going on here? i have a slip in my box but they’re not here’
‘ok, whats your mailbox number sir?’
‘2007’
‘umm are you sure you have the right UPS store? our mailbox numbers dont go that high’
‘no my mailbox at school. i live at Medille college its less than 6 miles from your store. so if i dotn get these books does that mean im fucked out of the money i spent? so im out all that money and im screwed now?’
‘do you have a tracking number for the package sir?’
‘no i dont have a fucking tracking number! i need these god damn books!’
‘ok, well then you need to call the place you bought it from and get a UPS tracking number’
‘well i dont have that do something!’
‘sir, unfortunately theres nothing i can do for you unless you can give me a tracking number, so you’d need to get that.’
‘you have to do something! im fucking failing out of college and i need these fucking books! WHERE ARE MY MOTHERFUCKING BOOKS!?’
‘without a truacking number i-’
‘you know what? fuck you! u can suck my fucking dick!’
click
its a good thing he hung up…also, its a good thing he called and didnt come in the store, cuz if he came in the store, hed be leaving though the front window. i was trying really realy hard to be polite with him and considerate, just like any other customer, but theres no reason to treat an employee of a store that way, espeically if you’re trying to get them to help you or answer a question. aboslutely unacceptable IMO. like i said, my work hardle ever pisses me off, but this just really got to me.
/rant