on more then one occasion. wait u have to put a satellite in? wwell mam it is direct tv. or " why do u have to run cables to the recievers? well sir how would u get signal i thought it was wireless. service calls were the best yea “this shitty system stopped working for no reason” did you move anything around? "no i dont know what that stuff does. meanwhile the satellite feed line is going right into the tv. or my favorite when the customer gets a searching for satellite signal message so they go out and move the dish 180 degrees the other way.