Insurance/repair questions

i got rearended a while ago. i got it adjusted, but there is more damage that needs to be repaired. so they pretty much adjusted it for a new bumper paint etc. but my trunk is off and does not open right. they said whoever does the repair should call my insurance back and all and get me more money.

anyone know where i should go and my best way to go about getting this taken care of?

hopefully its nothing that is too serious. there are little alignment indicators on the side of my trunk it looks like. one is broken, but the other side is still attached. any suggestions?

Just take it to Northtown Collision. It’s their job to fix it right, they’ll negotiate with the insurance to make the estimate match what they need to do to fix it right.