its really not that bad of a phone, it has its quirks and it does some things better than the iphone and some things the iphone does better. Its deff not as user friendly as the iphone or as pretty looking but has a lot more features and is deffinatly aimed more towards useability in the buisness world.
All things aside most of the issues i feel people have with the phone are mostly users being misinformed about certain things and plain old user error.