A smart phone is more about customizable apps, massive email support, etc.
All in all, after a couple WebOS updates the Pre’s major problems, such as battery life, will probably be resolved. However, the biggest avenue for the Pre is corporate use. It synchs corporate and personal life perfectly. Also being an IT professional I can tell you that iTunes almost prevents any large corporate deployment of iPhones. Requiring a computer with software just to activate a phone seems very ridiculous from a corporate perspective especially when you consider some companies do not allow iTunes software on work computers.
I’m getting it for being able to tie everything together. I am HOPING, that someone makes a Lotus Notes app so I can try and coax the Network Admin here to let me get email on it.