Anyway they sent me a replacement one and I hung it on the wall. It has 3 HDMI inputs (input 4,5,and 6) I hooked up the HD cable to input 6 and all I get is a green screen. You can hear the sound but no picture. I switched to input 4 and 5 and it works perfectly. Im thinking I have a bad HDMI input?.
Now my question is…
Has anyone had this type of problem before? if so am I doing something wrong?
Should I call Tiger Direct and get a new TV or should I contact Sharp?
I’d contact Tiger, make them take that POS Sharp back and invest in a Sony or Samsung. I’d also purchase it from a store.
Fuck saving $300, if you have to go through all this bullshit. No thanks. I’d buy clothes in the internet, I wouldn’t buy something as fragile/expensive as a LCD TV.
After seeing all the garbage tiger direct sold when working in Iomega tech support I would never buy anything from them. Refurb OEM drives being sold as new retail, tons and tons of DOA refurbs that were sold as new.
I’d tell them you’ve had it with their shitty products and want a full refund. Then go buy somewhere else, like newegg or abesofmaine.
I did a search on some video forums and it looks like this might be an issue with the firmware update (didn’t even know LCD TV’s had firmware). I got off the phone with Sharp technical support and they gave a list of things to try. I’ll go home tonight and give it a try, if it doesn’t work then im def. returning the tv to TigerDirect.
i wouldn’t place all blame on tigerdirect, they act as a reseller in the channel, sometimes they ship direct from sharp with their own name on it, sometimes it ships from my work’s whse with tigers name on it… best way to deal with this is directly through vendor first
I design video displays and have worked with Silicon Image the people that invented this shitty standard. The type of connector they used causes a lot of problems, plus the spec is complicated and not specific enough.
The Sharp is a good product.
Your problem is rare. You have dirt on a few of the pins on the edge connector on that input or soldering manufacturing issue that you should not bother to fix.
See attached image and look at the TDMS pins on the edge connector and scape off anything that is there (on the back of your TV not the interconnect). Most likely the issue is soldering.
You should be able to return the unit or if that is too big a hassle if you do not need all the inputs keep that unit. The problem will not get worse or spread to the other inputs.