So I got my phone bill

i told them to turn if off because i didnt want to receive any text messages, open them, then get billed for it. my mom had them turn that off on her phone due to me using it one time when i didnt have my phone. they are able to just turn off the whole feature. so when i purchased my plan. i told them turn the shit off. in which he said he did. not my fault they didnt. so when i got a bill i bitched because it should have been off. so after 3 times of me telling them to turn it off. again its not my fault there fucking stupid and cant do there job. i shouldnt be charged for it.