you’re a fucking idiot. i never said there was an implied rule for deviation. i said it was implied that i give good customer service. i CHOOSE to deviate from said implied rule when i am insufficiently compensated by a customer. Because of the infrequency of my need to do this(?), I am never reprimanded.
I do a lot for the customer. I have a few customers who are bed-ridden that I let myself into their house and set up their food for them. They don’t tip me more than a couple bucks, but I do it because they’re regulars and they always have a buck or two for me on top of the price. I deliver to a severely retarded couple, both in wheelchairs, whose house smells so much like piss that I vomitted after taking food to them for the first time. They never tip me more than $1.50, but they never stiff me either. When people have special requests (pick up a gallon of milk on my way, pack of cigarettes, meet me at the pool in my yard) i usually do it.
I am a very good server UNTIL i am given reason not to be. I go off on less than five customers a year, and Alioto’s has been in business for at least twenty years. A woman I told to fuck herself back in the spring ate there less than four days later. My occasional retribution has no impact on anything other than my stress level.