ya sounds similar to mercy
my mom was heated about the service i got in mercy, if it wasnt for my mom or friends being there i prob would have puked and pissed the bed cuz they were all to “BUSY” to come over to assist me… i remember the 2nd night when i got up in the morning i pushed the nurse button she yelled over sayn “were busy doing our morning reports” … i started flippin out…scream’n say’n them Fuck there reports with out me they would have a f’n report to fill out
when we got home i know my mom was email’n them and talkin wit a SW about the issue…but mine wasn’t as serious as urs tho