ahahahaha yea the one that couldn’t read, i almost forgot about that
me: alright, now click on ok
her: which one is that?
me: the one that has the o and the k on it
ahh…the classic one with the lady said to me “i aint no serial killah” and hung up on me.
called the next day and apologized because she was having a bad day
man this thread is great
im really glad my grandparents arent that retarded!
I’m pretty sure that if i had to go to the customers house all the time to troubleshoot, i would have a tazer
lmao I remember that,
I kind of miss the old days at LN.
go spill some code red on yourself
I don’t know how some of you worked at LN so long…
My .02…
The trick is to work at a place that has semi intelligent users. I have done support for longer than most of you have been alive. (Insert old jokes here).
I worked at a company for 6 years that delivered stock quotes via satellite to your PC before the internet became main stream. That group of users were educated and pretty tech savvy.
I worked at the International Monetary Fund in DC supporting Economists for 6.
I’ve been where I am now at a law firm for 7 years now although I haven’t done support in about a year.
It also takes a patient person to do this kind of work as well. In 19 years, I have only hung up twice on a user. That was because they crossed a line with me.
It’s certainly not for everyone but it has been a good career for me…
Wow… I totally envisioned you as like a blacksmith with your anvil and hammer all day long making swords for the next crusade or something totally badass like that.
:tdown: to Butch being a support guy.
oh and did i mention having to help a quad who has to type by wearing a hat with a stick and can only say/drool letters when they try to talk? or how about the lady that was blind?
Imagine that, I even went to college too! lol
haha just took a call…asked for the guys username:
“its d like in david, r like in robert, a like in apple, l like in lion, i like in lion, o like in lion, n like in lion”
who does that 
someone is a little bit slow rofl
HAHAHAHHAHAHA
stupid lnet users
My old music teacher in HS (who also gave the spelling bee) used to even 1-up that, and use words where the letter is silent.
“e, as in euphemism. p, as in pneumonia.”
you just dropped a couple of cool points.
internal explorer
mozzarella firefox
foxfire
god i hate these people we talk to…
im talking to this one jeriatric lady now, and while her computer is restarting, she says: “sorry this is taking so long, i have dialup”.
the things people say really does make me laugh.
CX “I’m getting page cannot be displayed”
ME “Are you connected”
CX “Do you think I am some kind of idiot”
ME “Well sir if I could answer honestly I would say yes”
CX “WHAT WAS YOUR NAME?”
Damn the call was dropped