Let’s here your Nigerian Buy-Back stories, ignorant customers, etc. If you don’t want to post them from your account you can PM me and I’ll post them up from my account or an anonymous account.
I’ve told this story to people before but I once had a lady come in looking to refinance her PT Cruiser. When I ran the value of her car it was only worth $11,000 or so. But she owed over $30,000 on it still and her interest rate was quite high. I told her she was upside down on her loan and that there was nothing I could do. She asked me if I looked up the value of a PT Cruiser or a Dream Cruiser… turns out she bought a slightly modified PT Cruiser called a “Dream Cruiser” and was told it was a collectors car. She paid just over $40,000 for it. For this: http://richweb.allpar.net/dreamseries3.html There wasn’t a bank in the world that was going to give her a loan for this thing. She was super pissed. She put her husband on the phone and he called her a “dumb ass” for buying it to begin with, lol.
Some more from the web:
So I work at a dealership as a tech. A guy brings his truck in for service and wants to wait while we change his oil. We tag the vehicle and park it in our lot. A few minutes later the customer go back out to his truck and notices something is missing. He then starts yelling and blaming our lot porter of stealing his weed that was left in the truck. The service manager gets wind of the yelling and pulls they guy in his office so he won’t bother anyone else. The man continues that his bag of weed is missing from his truck and he wants it back or money for it. My boss pauses, then confirms what the guy is saying. “Someone stole your weed and you want it back” correct? “Yup!” The guy says. “I want you to search everyone in this dealership to get it back” my boss picks up the phone and says while dialing “I tell you what drug dogs are much faster at finding this than I am. Let’s get the police down here, I guarantee they can find where it is”. The guy jumps up tells him not to call the cops and then runs out of the building, into his truck and takes off. We had a good laugh about it. He came back the next week and didn’t say a word. I guess he still needed that oil change.
In 1992 I was working at a BHPH (buy here, pay here) dealership as the collection/finance manager. It was January in the Midwest & probably close to 5 degrees outside. The repo company we were using had repo’d 3 vehicles overnight & taken them to the holding lot which was located in the far back of our property. By law we have to hold a vehicle for 10 days & give a customer a chance to redeem before we can start getting the vehicle ready for auction. # day 3 days after this specific car was repo’d the local police showed up asking if we had repo’d a gold Camaro from “John Smith”. I told them we had, they wanted to know if anyone had inspected the vehicle since the repo date. I said we hadn’t as the 10 days had not passed yet. they needed to inspect the vehicle for evidence related to a possible crime. I gave them the keys (we kept an extra set for every car we sold) and showed the where the car was. About 30 minutes later the came walking back up to their patrol cars with 2 evidence bags. The had the car towed to their CSI for further evidence collection. We got the car back about 3 weeks later & the detective in charge told my the evidence collected the 1st day from our repo lot was the ex-girlfriends severed head the suspect put in the trunk of his car.
My favorite story out of any of them though, would be the customer who called in complaining that his new vehicle wouldn’t run in night mode. Confused, I re-stated what he had said, assuming I misheard. He insisted again, “When I put it in day mode, there is no problem, I drive forward immediately, but in night mode I can’t get it to move at all. It just sits there. It still turns on the same, and I can hear the engine get louder and louder when I push on the pedal, but it doesn’t move.”
That is when I clicked in. “Sir, are you referring to when you shift and the stick is next to the “N” symbol? That’s when you have the problem?” He immediately confirmed, “Yes! Like I said before, in night mode this piece of shit doesn’t work. I can never drive at night!” I couldn’t find the words to politely tell this gentlemen that D and N meant Drive and Neutral, not Day and Night. I had to have the assistant manager take over for me because I couldn’t hold back from laughing. Now I realize that it is actually a terrifying story, because that guy is actually somewhere out in the world driving.
I was working in an Audi service department. One of the other advisers had a customer bring in her daughter’s car, complaining that it would kill the battery every couple of days. They had only noticed it after the daughter went to school. So he writes it up, and gets it into the shop. I was in the shop a little later talking to one of the other techs when from the other end of the shop I hear “Are you kidding me?” pretty loud from the lead techs bay, as he stands up with a dildo in his , thankfully gloved hand. Turns out the daughter had had it wired into the seat motor wiring, which stays live all the time instead of shutting off with the key. The best parts were when the technician marched up front and dropped it on the advisers desk, and when the mother had to come in and sheepishly pay for the repair. I’m still not quite sure how the adviser kept a straight face as he handed the ziploc bag with the dildo in it back to the customer.