That’s possible. I don’t know. Only me and him were on the phone. The impression that I came away with was that it is sort of like when you buy the extended warranty on a car after your factory warranty runs out. If a problem occurs, you contact the warranty company who sends out a tech that diagnoses and decides whether or not the warranty company is going to cover the repairs. In other words, if I had gone to a NAPA repair facility and it was agreed upon that A.S.S. caused the damage, then NAPA would cover the cost of the repair. That was my impression from the phone conversation anyway.
I don’t know why a shop owner in NY would prefer a shop in FL just because they’re NAPA certified. But that doesn’t mean there isn’t a reason. I will say the shop I used has a huge sign out front stating that they’re Bosch certified. To be honest, it’s not something I considered before it was told to me on the phone.