Well, here’s what I received from the shop down here. So you guys tell me since I’m going off what they said. Does it seem plausible that’s from a previous install error or more likely part failure?
edit If the shop is wrong and I jumped to conclusions I will happily sit here and take shit from everybody and their mother.
I did want to respond to this since you’re one of the people that has reached out to me in the past offering help. I didn’t wait until I was 10 states away to “blow up A.S.S.'s spot.” Everything I wanted to say to Daryl I said face to face while I was in his shop. I didn’t post a single thing about that day or even a negative word about the timing belt the first time because I don’t like to e-argue/e-fight with another person. I prefer to discuss and debate or even argue face to face. Unfortunately, my current situation prevents that. Also, you know from the other forum that I waited to talk with him after I had the diagnosis before I posted anything so I didn’t just get on here and start blasting ASS. I still haven’t. I have listed events. I’m not going to put myself in a libel situation where I start throwing my opinion out there on the interwebz. I have listed what I have been told and my experiences with the shop at the shop owner’s request in some instances.
As far as turning my own wrenches, I agree. Which is why, since I’ve begun modding, I’ve learned as much as I could. Purchased the tools I could afford, and tried to get away from taking the car to shops. But I haven’t learned everything so sometimes I still need to take the car in. I also moved in with my gf about a year ago which only had street parking so I was limited. I still replaced my rear shock myself in the middle of the road, changed my own fuel filter in the middle of the road, installed speakers which included cutting into my door (never had installed them before), changed cam followers, deleted my noise pipe and installed the Passat pipe in it’s place, did some VAGCOM stuff, etc. I’ve seen your build threads and I know that’s all child’s play to you but I’m still learning.
The Napa warranty would cover the craftsmanship part…
Meaning:
"if the supplied parts failed, you pay everything, if the “bolt” came out because we left it loose and it ruined the supplied parts, Napa warranty (A.S.S) pays everything. If we supplied the parts for the repair and either occurs (parts fail or poor craftsmanship occurred), Napa warranty covers all
But the diag and the repair must be done at a NAPA Autocare facility. Napa Corporate and ASS would have then handled the invoice for the Napa in Fld, oblivious to the customer…
that bolt is just chilling down there? We need to see the bolt 360 deg around it. If its mangled, I would also want to see the timing gears, to see if it was caught up between the belt and the gear.
Also where did the bolt come from? What did it fall out of? If its holding or helping hold a tensioning component on that’s something to take into consideration. If not, and its a “worthless bolt” where it came from, and considering the rotational direction of the belt and parts around it from the path it would fall into would also help solve this mystery.
EDIT, it looks like a cover bolt like Steve said. Based on its identical to the one still in the lower cover in the pic and based on the engine pic I sent on the previous page (all the major components are NOT using that sort of bolt). I would like see what cover and what hole on that cover it came out of next.
So that bolt pictures from all the different angles is the only one that backed out right?? If so I don’t see how that could cause an issue with the belt jumping time. Granted I’m not a VW guy, but comparing the pic Mike posted with the front covers off and your picture it looks like that bolt holds the oil pump assembly??? in place. Had that come all the way out and gotten chewed up in the belt then yes their fault, but if the bolt in question doesn’t hold a rotating component of the timing belt system it isn’t the likely cause of your issue.
The oil pump is inside the motor, you mean the water pump, 3’oclock position on the engine pic there? If so, its not the fastener from that pump, the one in the pic laying there is a torx button head the WP bolts are standard 10/12mm with allen center flange bolts:
Its defiantly a cover bolt, where it came from is the question now.
Unfortunately I don’t have any more pics of the bolt. When KK said cover bolt he reminded me that the shop also said cover bolt.
Again I am NOT taking sides what so ever.
The two timing covers go together as a unit, sealing off the timing belt from outside crap; loose objects, fluids for the most part, etc as not to damage or contaminate the timing belt.
Those covers are all (naturally) secured to the head and block EXTERNALLY. As in, once installed, if the bolt loosened up it would just fall out of the car somewhere. I cant find a good picture of the entire side of the engine with all the covers still on, and the ones I dealt with personally with my own hands had covers missing and were not stock. Go look for yourself on your car, if the covers are all on there, show me/us/yourself where the heck a bolt could get dropped inside.
To me, its aweful far fetched. If it were a bolt on the waterpump or something INSIDE the timing compartment, I could 100% see that happening, but the bolts don’t match. What I am getting at is this. Not only do I not see how an external cover bolt could fall inside the covers, without seeing the bolt itself and the cam gears I EVEN IF the bolt somehow got in there, and got sucked into the gear/belt path… the gear and bolt surfaces would show evidence of that.
Something is definitely sketchy here. The only way that a cover bolt would have caused the belt to skip teeth (as KK said earlier) would be for it to get between the belt and a gear… and from what we can see in the pictures, there is ZERO damage to the bolt which is extremely hard to believe it could go through a gear and not have a mark on it (from what we can see). Something isn’t adding up at all…
better shot of the cover itself. Look at the short holes around the perimeter of the cover… think gravity, and where the bolts would end up when they come out are dropped.
and I will continue doing what I do best… reading too far into things and thinking people are scumbags just out to take advantage of people…
there is a TSB for the cam position sensors on those motors. I wouldn’t put it past a small shop rolling the dice on someone who had a car tow’d to them, in desperate need of their help, feed them too much information on the past service, and they saw the chance to save the day.
I could see a shady shop putting a cam pos sensor in to fix the problem, and selling you on a timing belt job that they may or may not have even been re-done… especially knowing you don’t know enough about the job to do it yourself and have a bad taste in your mouth from another shop that worked on your car.
Just saying. This is exactly why KK looks “too far” into shit… I have been fucked this way, my family has been fucked this way, and lots of customers I have had got it too… Never trust anyone but yourself.
You guys are all CSI funny. Like the pics were gonna show a picture of Daryl holding my bolt and giving me the finger inside the housing. haha.
Well, I do know where my cam position sensor is so as soon as I read this I went out and checked. It hasn’t been touched. It’s something I looked at as a possibility with the code I was getting but did not want to order a $170 part just to possibly not fix the problem. I can say with 100% certainty that that particular part is as it was the day I got the code.
But I hear what you’re saying. And for the record, CRC ended up doing the CV boot repair and I’ve had no issues. Haha.
I don’t know. As far as I’m concerned, Daryl responded and said he wouldn’t respond anymore, you guys asked for pics and the invoice and I posted everything I have. At this point it’s pretty clear no further action is going to happen and I never believed I would receive a dime based off information in a thread on shift or any other forum.
If you need something done to your car and you think A.S.S. is the place for you, have at it. If you don’t, don’t. Doesn’t affect me either way. /thread
In your initial string of posts your basically said ASS incorrectly repaired your vehicle causing you to have this problem. From the info and pictures you have posted that is very clearly not the case IMO. (I’m an ASE master certified tech) So I fail to see where any of his conduct or the matter in which he handled this was inappropriate. Sounds like you had some shitty luck with your car, but since you supplied the parts it’s really not ASS’s fault. Even if that bolt hypathetically did get dropped in there at ASS which is very unlikely there is no impact damage on it and it doesn’t hold a timing component to the block. Guess the moral of the story would be don’t supply your own parts.
moral of the story is also ask LOTS of questions before you sign the RO.
If you posted those pics and we got to where we did today, we could have fed you more information to make sure the shop out there in fl is on the straight and narrow, and not trying to rip you off somehow. (not saying they did, I am saying asking more correct questions would have shed a lot more light on this entire thing) Also one would assume that the Albany speed drama would have been slightly different too.
But the way it played out there aren’t any cards left on the table to play. Take it as a learning experience FOR EVERYONE INVOLVED HERE and move on.
PS I am going to hide under my rock again.
so i was driving down the road and i heard something. i pulled over and something was missing from my engine bay.
so i was hungry and had a few dollhairs in my pocket. went to dunkin donuts and picked up a few boston creams. yum that was the best idea ive had all day!
so anyways i found this
i think you did it Daryl.
lol
no neverseize??? wtf ass
If someone showed up at my door with new pads and rotors and paid me x amount of money to install them, then I get a call 5kmi later saying they are in Florida and hitting the brake pedal vibrates the steering wheel out of their hands, id say stop driving like a moron and you wont warp rotors.
In this case driving like a moron doesnt make a motor jump time. Not customers fault. I would however want to be sure it was a part failure or my own error before sending a check. Did a brand new tensioner fail? Does ECS stand by their parts? Or did A.S.S. leave something loose? Those are the only questions here.
At this point though, the installer would blame the parts, the parts manufacturer would blame the installer, and it just goes on and on.
And the one who gets fucked is the owner.
