VPN ability bb’s are considered “in” a network when hooked up with BES systems, so they are by default within a VPN. some older bb models had a built-in vpn network program, but the newer ones do not require this
SSH/Telnet programs BES supports this, BIS does not.
Custom Software - Avaya OneX Mobile (iPhone support) and Office Communicator 2007 (no iPhone support yet) of course it does. there are many corporations that will create whatever service you need for your set up, and many large companies have in-house programers to do this as well. they are hosted in a BES network and all bb’s have access to it. for BIS set ups there are tons of 3rd party apps that do pretty much whatever you need them to do.
Full Web Browser ability (A cleaning running Outlook Web Access is a huge one - Account I only check in an emergency that multiple people have access to. Dont need to sync) opera mini does a wonderful job of this. and when the new os is out in a few months it will also have full video capability, although this should not be an issue with business phones.
Camera isnt a big issue. You bring up a good point but both phones now I carry have cameras and only one place said something about it and told me to keep it in my pocket since we were escorted. newer business bb’s still do not have cameras due to security. many larger corporations do not allow phones with cameras on their premises, as well as most government organizations. this is why the 8800 series phones still do not have cameras. the other phones (81xx, 83xx and 90xx) are considered consumer phones and as such have them.
So far the only non-iphone point other than “its a toy” has been that it does not fully support exchange but not every phone in my company is integrated fully with exchange so its not a big issue. i have no problem having my phone sync every 10 minutes. very important emails are followed up with a text message or phone call anyway.
do you work at a small company? i ask because most medium to large companies will have all their phones fully integrated with the servers, as this is how business gets done. that is also why bb’s are the standard in the business world. it’s easy to set a bb up on a BES network. takes about 10 minutes and all the security is already built in, so no need for changing settings or adding firewalls or whatever.
you seem to not have a clear understanding of the differences between the multiple bb’s and their use, and what BIS vs. BES supports. your points seem to be focused on the limitations of BIS networks, which is not used in the business world. there are two segments of RIM, consumer and business orientated. both are doing their jobs equally well. remember that RIM just started getting into the consumer world recently. the 81xx pearls were the first bb’s to even have a camera, much less other multimedia functions and were designed for the everyday, BIS user. overall considering that RIM only started dealing with consumers a little over a year and a half ago, they’re doing pretty good i think.