all our cars are priced under kbb unless its a rare find or something, like a 1990 xxx with 10k on then its hard to go by the kbb. We have really good prices most of the time, and once again sorry about your experience but in all seriousness give frank jr. a call he is a really nice guy, i know… hard to believe for someone who is almost a billionaire but he truly is… and he really cares about the companies reputation, what do you have to lose?