i can see both points of view…
you are paid to perform a service. if you dont want to perform that service to the best of your ability, quit the fucking job so someone who will work hard at it can make some sort of living doing it.
however the american public as a whole is so used to having things handed to them on a silver platter that if they arent coddled every step of the way they take offense to it. John Q. Public has just become a product of its environment. people are like water in that we take the path of least resistance. its human nature to want the easy way out and rather figure something out for ourselves we pass the buck to someone else to do it for us…