I feel bad, but I’m terrible with names. There were two guys, both probably in their 30’s. I looked through my paperwork and there are no installer names or initials anywhere. Sorry I didn’t get a hold of you about having you do the sale/install. I stopped by intertech in the mall on my lunch just to talk prices and packages on Wednesday and he said if I signed up right there they could have it installed by EOD Friday. I was so sick of TW at that point I jumped. 
As for the DSL, not an issue now. When I canceled my digital cable and dropped off the box I found out TW has a “lite” version of roadrunner. It’s 256/256 and only 24.95 a month (27 after fees). I’m going to give that a shot for now since the DSL I was looking at was just 786/128. I don’t play any online games or do any big downloading. Vonage only needs 90kbps up/down so having 256/256 is probably safer than 768/128.