Lol or just a customer who wants justice?
Im sick of these general closed minded statements lol.
Again, we have no idea whose fault it is, so who are we to say what he is.
Have you ever needed to argue a refund or reparation on any item you have bought (computer, car part, coffee, anything?) Sometimes the vendor/seller does not want to give it back to you or will argue its defect. If you dont stand up you have no chance of ever getting it back. This just so happens to be in the matter of thousands of dollars.