Innovative Tuning Feedback

Point taken. Even though we havn’t seen eye to eye, he’ll match any pricing on any product usually. I’m currently still buying from him dispite everything.

i have not met mike as of yet but i am going to be working with him in the spring and we have been talking thru pms for a long time now and i can already tell that he takes his works serious and i look forward to workin with him to make my sti a mean machine, plus he’s a subie guy:tup:

remind me not to race you. only thing left on my list is for the car to explode back into it’s basic elements and return to nature

I used to hate threads like this when I was open.

It rarely does any good to openly discuss bad experiences online and serves a very narrow purpose.

I would recommend talking to Mikes face if you have a problem as he is the only one who is going to be able to fix it for you. I’m sure he will fix it regardless but I would be willing to bet that it doesn’t help your case.

Good luck regardless, from an ignorant cocksucker

did I ever imply you are who I was talking about? I have never said a thing to you so please do not twist my words.

I didn’t. I’m self-deprecating. :slight_smile:

I will rape you.

nice, blunt and to the point. in the butt please :stuck_out_tongue:

Thank you Don (Carnut). I agree that the proper way to resolve an issue is to talk with the people involved face to face, especially when I’m so willing to help our customers out.

And Jrod…now everyone is going to want a free dinner. LOL just kidding…
That offer from months ago to buy food and drinks so we can sit down and talk things out still stands if you can find some time. I hope you do.

We did a lot of work on Jrod’s Evo and his old WRX plus tuning and many transactions getting him parts over the years, most of which went great as he mentioned. Here’s the rundown on the issues Jrod mentioned. I appreciate him wanting to talk about it in person, but since he’s posted what the issues were over the course of the last 4 years I feel the readers will want an explanation.

Wrong SS brake lines - We ordered the right part, received the correct part number, but the manufacturer made them with a male end where there should have been a female end (or vice versa…I don’t remember) on one end of the front hoses. The rears were correct. Jrod tried to install one of the front hoses without noticing it wasn’t made right (not his fault) and it damaged his hard line. He got some parts from Ferry to fix it and told us about this afterwards. We told the manufacturer how to make them properly and fought with them for a while to get these made, which they finally did. When they arrived we exchanged them for the used incorrectly made ones and of course apologized. This was unfortunate and I apologize again. It wasn’t our fault, but we did recommend the product and sell it to him so we are partly responsible. If we’d been installing that first set of lines here he wouldn’t have paid for anything that day and no damage would have been done because we would have noticed the issue rather than forcing them on and damaging the stock hard line so it’s unfortunate that we weren’t doing the install. That would have avoided this mess aside from him having to wait for the proper lines to be made. We had other sets in stock, but they were all made wrong and all got sent back.

Kartboy shifter bushings missing/ improperly installed - I’m not sure how but this happened. The bushings were on the car for a while, then the dealer looked at his transmission due to a 5th gear grind, and shortly thereafter one shifter bushing popped out. We didn’t know whether it was our fault, their fault, or just by chance. I took a new set of bushings I had in stock and gave him a new replacement for the one that went missing for free. In all honesty if it was a big dollar item I would have looked into it further rather than just giving the part away so easily. Many of us know how a good number of dealer techs treat cars and they worked on these parts after us.

Compustar install - He was one of the people that got these and kept having the failing remotes that Compustar screwed us on. I explained this recently in our old vendor thread to explain why we no longer sell their products or install them. I am extremely sorry for Jrod and the couple other customers that were involved in this debacle. The short version is the particular 2 way model we were installing kept having the remotes fail and the company wouldn’t warranty any of them. I gave a bunch away at a loss as a favor to customers, but they were breaking over and over and eventually I had to just cut Compustar off. As I remember it, Jrod’s issue was the same as everyone else, the remotes were dying, but he can refresh my memory when we talk. Jrod has also told me that he had someone else re-install the system due to what they claimed was improper wiring. This was after I had my employee marry a new remote to it and it worked fine, then I had my employee spend around an hour going through the whole thing again, testing all connections with a multimeter etc. to check his work anyways. This was all done for free. I still feel there’s a grey area here and I look forward to talking with Jrod about it further in person to get more info on what exactly this other place said was wrong. If we screwed up I will certainly do something to help Jrod out.

Tuning - I was told that my tune killed his stock clutch because it made too much torque and it was too conservative. I was told his new tune from elsewhere won’t hurt his new clutch and it’s leaner and more aggressive. Yes you read that correctly. It just doesn’t make any sense because it’s total BS. They say my tune that was too safe made too much power…maybe my tuning laptop that’s too small is also too large.:roflpicard: My tune made plenty of power while being safe and reliable, which is what most people want for a daily driven vehicle. All that power plus aggressive driving at Autocross etc. killed the stock clutch over time. The car wasn’t just tuned, it was modded plus running extra boost etc. all on the stock clutch. The clutch died thousands of miles after tuning and was not the result of anything we did. Also the new triple plate clutch is good for more than double the power he’s making so of course the new tune won’t kill it whether it’s richer or leaner, more conservative or more aggressive. A stock turbo Evo will not make enough power to kill an 800 hp capable clutch unless Curt Brown gets another Evo or the driver is extremely irresponsible. I’m sure your new clutch we put in over a year ago will continue working great for a long time. You were simply misled by someone else and that sucks, but that’s not our doing or our fault.

Again, I’d like to sit down and talk with you about this so I won’t say more about it here. I just felt that since the issues were posted, a little clarification for the readers was necessary.

This one time I brought my car to innovative… They lit my car on fire and then pissed it out.

Yea…

Class act guys, but who can I pm to talk about something? I guess the main Admin dude I have a question it doesn’t have to be Mike to talk to.

Huh? LOL That would be a funnier joke if I knew who “sexy time” was in real life.

You can PM/e-mail/call me any time.

pm sent just a question

OK now the joke is funny. :slight_smile: PMd you back.

These guys put my kpro in my rsx-s for me. Cool guys to talk to, did the job fairly quickly, and put a nice map on the car. I didnt have mike take it out and tune it specifically yet, but the base map he put on it, which Im assuming he put together himself from someone elses rsx, makes the car run great. Lots more rpms for vtec, higher redline, lots more lowend, steady pull through all rpms and still gets 32+ mpg highway. I havent come up with a reason to have them retune it. Thanks alot guys!

:lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol:

who said that lol

yea I’m curious as well who stated this.

Mike we definitely need to talk because some of the facts are off base. I actually ran the 1/4 mile with the new tune and the numbers were slightly better. I also took a look at your map opposed to my new map and had some questions.

I had my WRX tuned by mike.Its great.I recently installed a wideband i had.
I couldnt be more pleased with the AFR’s.thanks Mike

No problem, like I said I look forward to talking this out with you, but you told me this directly.

This is the quote from the PM you sent me 08-25-2008, 06:50 PM :
“Now I see why I blew out my stock clutch, I was running torque happy. You had me tuned at 10.2 AFR. With my new tune I’m running low 12s SAFELY.”

Just like I said the quote accuses me of making too much power which killed the clutch and did so by running the car rich (conservative). BTW I have the wideband logs from the tune and the car was most certainly not running low 10s. I don’t know if your new tuner explained this, but the 10.2 in the fuel map doesn’t mean the car runs at 10.2 air/fuel. It’s not like you can just put 11.2 in the fuel map and the car runs 11.2 all the time when it hits that cell. Those numbers are just AFR estimates based on the MAF calibration and background VE tables, temperature corrections etc. most of which are no longer accurate because the car has been modified in ways that alter the VE (volumetric efficiency) of the engine. Even when I’ve tune 100% stock Evos, the car isn’t running those estimated AFR’s from the fuel table on the stock tune, and as soon as you mod these cars the estimates are even more off. The result AFR the car is actually running is what matters, otherwise you wouldn’t even need a wideband air/fuel meter in the exhaust to tune with. You’d just put the AFR you want in the fuel map and call it a day without any testing, but of course that’s not the case.

Again…lets sit down and talk this out.

how much of a diff?

the 60’ and 1/8 times the same? ambient temp?

Evo ECU’s have “background VE” tables? Damn, I would like to know more about those tables…

Edit: There are no such things.

.