https://plus.google.com/u/0/117281838295606714552/reviews?hl=en&gl=us
Someone made up a totally false Google review for my business. Completely made up, and I want to know who it is. I know some of you guys know how to track these people down. Any help would be appreciated.
Thanks.
Then what?
Contact him about changing/deleting the false review, possible slander suit if the person wants to ignore it.
What about the other bad reviews :lol:
And its libel not slander
From basic research the account was created at least 9 or more months ago
It’s google+, don’t worry…nobody is going to see it.
On a serious note though, statistically speaking, people understand that a majority of 5-star and 10/10 reviews are made up or fabricated. What really matters to people is how the business responds to people who post bad reviews. For example, instead of threatening to sue the guy, maybe you should comment on his review something along the lines of “Mr. ________, I would like to talk about your experience and get some further information and details. Please give me a call at 716-XXX-XXXX and we can talk about your experience. Please understand, we value your feedback and would like to help you out in any way possible. Thank you, Justin.”
Or, you could try to track him down on the internet, harass him and slap him with a lawsuit that you’ll lose.
+1 to Beck
+2
+3
Although I’d like to track him down for shits and giggles.
Well, it appears he likes EDM (assuming it’s not a totally fake account) : https://www.youtube.com/channel/UChUtC1VOiqpHQ86ojD5NiGQ
But in reality these reviews don’t matter. Same with the BBB.
It’s definitely someone you know (unfortunately) who’s just trying to get under your skin. Don’t fall into the trap.
Justin would need to show damages before anyone would even attempt a lawsuit.
Lets all flag him as spam and see what happens?
How do you know it’s totally false?
I know it’s totally false because I haven’t been in business since February, and I never had that situation happen in the past. The feedback was left about a week ago.
@Beck I looked for a way to respond to the feedback, and request a review or validation, none of these options exist. I wanted to respond to the other poor reviews long ago, but there seems to be no way to do it, then or now. I’m not planning to harass anyone, I’d likely never actually sue either, but I would love to know who has the time and anger to do that. I would surely take the time to contact them and find out the motive and ask them to revise it.
If you know of a way to respond to each review then let me know.
I can tell you this, never, ever have your own name in the name of your business. He can have all of his friends write bad reviews and unless you change your last name it will follow you until you die.
The 2 other bad reviews don’t bother because I know what happened there.
The Chinese kid (Kim Bum Kim) bought a car from me, a 2001 A4 Quattro 1.8T Auto for $3K. 2 months later the CD changer stopped loading CD’s and he wanted a new Audi head unit for free. Then 6 months into his ownership he cracked the rear different mount on a curb or something simular (denied hitting anything) dropped it off via a tow truck, and wanted it fixed for free for some reason. Then a year later came to trade it in and demand $3K for it, insanity. I couldn’t believe he left a review at all, but at least it has a story behind it.
The other guy was a wholesale deal to a dealer in PA for an 05 STi. That car was sold as-is with a check engine light for timing codes, and a bad turbo, it was in the ad and all over the paperwork that it would need thousands in repairs. He had his mechanic look at everything and we made a deal on it for cheap. A month later he called and told me how it was the best deal he ever made and the car was great. He had a bigger turbo and was making good power with it. Then a few weeks later the Trans failed supposedly and he wanted me to pay for it. I told him it was as-is, wholesale, out of state, and had since been modded and beat. For all I know he mis-shifted. Once again sucks to have a poor review, but at least I knew the story.
The current poor review bothers me because it is base less and fictitious in every way. I have never done a timing job, had a belt snap a week later, then do it again, and have it snap again. The story is crazy to me. I can’t recall ever even having a new belt snap period.
Why does this matter at this point anyway? Just curious.
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